Aboveboard — Terms of Service

Last updated: 10 August 2026 | Effective date: 10 August 2026

Summary (plain-language overview)

This summary is for orientation only. The numbered sections below are the agreement.

Aboveboard drafts, schedules and publishes social media content on your instruction. Nothing publishes until a person approves it.
You are responsible for what you publish, even when a draft was generated for you. AI output can be wrong.
You must comply with the rules of every platform you connect. If a platform suspends your account, that is between you and them.
Plans are billed monthly in advance. Credits included with a plan reset each month; credits you buy separately do not expire.
Nothing here removes rights you have under the Australian Consumer Law.
Questions: support@aplora.org.

1. Who these terms are between

These Terms of Service (“Terms”) are an agreement between you and JB Learning Systems Pty Ltd (ABN 96 696 942 935, ACN 696 942 935), an Australian company (“Aboveboard”, “we”, “us”, “our”).

They govern your use of the Aboveboard web application, the website at aboveboard.social, and related services (together, the “Service”). By creating an account or using the Service you accept these Terms. If you do not accept them, do not use the Service.

If you accept these Terms on behalf of a company or other organisation, you confirm you have authority to bind it, and “you” means that organisation.

2. Eligibility and your account

You must be at least 16 years old and legally able to enter a contract. You must provide accurate account information and keep it current.

You are responsible for activity under your account, including activity by people you invite. Keep your sign-in credentials secure and tell us promptly at support@aplora.org if you believe your account has been compromised.

Organisations and team members. An account may belong to an organisation with multiple members and roles. The organisation’s administrators control who has access, what they can do, and can remove access. Where an organisation account exists, the organisation — not the individual member — is our customer.

3. What the Service does

Aboveboard lets you:

describe a brand voice and rules for what may and may not be said;
generate draft posts and replies using AI, against that brief;
run research that retrieves public web sources and summarises them with citations;
surface public conversations that may be relevant to you;
route drafts through an approval step; and
schedule and publish approved content to social media accounts you connect, then read back how it performed.

Approval is not optional. The Service does not publish content that has not been approved by a user with permission to approve it.

4. Plans, credits and billing

4.1 Plans

Plans, their prices and what each includes are published at aboveboard.social/pricing. Paid plans are billed monthly in advance, in the currency shown at checkout, through our payment processor.

4.2 Credits

Metered AI actions consume credits. The credit cost of each action is published on the pricing page and shown in the app before you spend them.

Credits included with a plan are granted at the start of each calendar month and do not roll over. Unused included credits are lost at the end of the month.
Credits you purchase in addition to your plan do not expire while your account remains active.
Credits have no cash value, are not transferable between organisations, and are not redeemable for money.
When your balance runs out, metered actions stop. Content already scheduled continues to publish.

4.3 Changes, cancellation and refunds

You may upgrade, downgrade or cancel at any time from account settings. Upgrades take effect immediately with a pro-rated charge. Downgrades and cancellations take effect at the end of the current billing period; until then you keep the plan you paid for.

Except where the Australian Consumer Law or other applicable law requires otherwise (see Section 14), payments are non-refundable, including purchased credits and the unused portion of a billing period.

On cancellation your organisation reverts to the Free plan. Scheduled content beyond what the Free plan allows will not be published. You keep read access to your history so you can export it.

4.4 Price changes

We may change prices. For existing paid subscriptions we will give at least 30 days’ notice by email before a change applies to you, and the change takes effect at your next renewal. If you do not accept it, cancel before then.

4.5 Taxes

Prices exclude taxes unless stated otherwise. You are responsible for any tax that applies to your purchase, other than tax on our income.

5. Your content

You keep ownership. You retain all rights in the briefs, prompts, drafts, edits, media and other material you provide or generate through the Service (“Your Content”).

The licence you give us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, modify (for formatting and platform requirements), transmit and display Your Content, solely to operate and provide the Service to you. This licence ends when you delete the content or your account, except for copies in backups until they expire on their normal cycle.

We do not train on it. We do not use Your Content to train AI models, and we require our AI providers not to train on it either. See the Privacy Policy.

You warrant that you have the rights necessary to provide Your Content and to publish it to the platforms you direct us to, and that doing so does not infringe anyone’s rights or break any law.

6. Connected platforms

You may connect social media accounts you own or are authorised to manage. When you do, you authorise us to act on your behalf within the permissions you grant.

Their rules apply to you. Every platform has its own terms, developer policies and automation rules. You are responsible for complying with them for every account you connect and every post you publish. Publishing through Aboveboard does not exempt you from anything a platform requires.

We do not control them. Platforms change their APIs, pricing, rate limits and policies without notice, and may restrict, suspend or terminate access — ours or yours. We are not liable for a platform’s acts or omissions, for content that fails to publish because of them, or for any action a platform takes against your account. A connector may be degraded, changed or withdrawn if a platform makes it unworkable.

Published means published. Once content is published to a platform we cannot reliably retract it. Deletion requests we send may or may not be honoured, and copies may persist.

7. Acceptable use

You must not use the Service to:

publish content that is unlawful, defamatory, harassing, hateful, or that infringes intellectual property or privacy rights;
send unsolicited commercial messages, or otherwise breach anti-spam law including the Australian Spam Act 2003;
impersonate any person or organisation, or misrepresent your affiliation with one;
run engagement farming, artificial amplification, vote manipulation, or coordinated inauthentic behaviour of any kind;
publish content designed to deceive, including fabricated quotes, fake reviews or invented endorsements;
breach the terms or automation policies of any connected platform;
attempt to circumvent credit metering, plan limits, or approval controls;
probe, scan or attempt to gain unauthorised access to the Service or its infrastructure; or
resell or provide the Service to third parties, except through an organisation account used to serve your own clients.

We may suspend or terminate access for a breach of this section, and where the breach is serious we may do so without notice.

8. AI output and your responsibility

Generated drafts, summaries, scores and suggestions are produced by AI systems. They can be inaccurate, incomplete, biased, or confidently wrong, and may misstate a source even when a citation is attached.

You are responsible for reviewing content before approving it, and for what you publish once approved. The approval step exists precisely so that a person makes that decision.

We give no warranty that generated output is accurate, original, non-infringing or fit for any particular purpose. Do not use the Service to produce content where an error would cause harm — including medical, legal, financial or safety-critical claims — without qualified review.

9. Availability and changes to the Service

We aim to keep the Service available but do not guarantee uninterrupted access. We may perform maintenance, and we may add, change or remove features.

Where a change materially reduces core functionality of a paid plan, we will give reasonable notice and, if you do not accept it, you may cancel and receive a pro-rated refund of the unused portion of the current billing period.

Some features may be offered as beta or preview. Those are provided as-is, may change or be withdrawn, and should not be relied on for anything important.

10. Intellectual property

The Service — including its software, design, text and branding — belongs to us or our licensors and is protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with them, and nothing more.

You may not copy, modify, reverse engineer, decompile or create derivative works of the Service, except to the extent that restriction is prohibited by law.

Feedback you send us may be used freely and without obligation to you.

11. Suspension and termination

By you. Cancel at any time from account settings, or delete your account entirely.

By us. We may suspend or terminate your access if you breach these Terms, if your use puts the Service or other users at risk, if payment fails and is not resolved, or if we are required to by law. Except where a breach is serious or law requires immediate action, we will give you notice and a reasonable opportunity to fix the problem.

On termination. Your right to use the Service ends. We will make your data available for export for 30 days, after which it is deleted in accordance with the Privacy Policy. Sections that by their nature should survive — including 5 (ownership), 10, 12, 13, 14 and 16 — survive termination.

12. Warranties and disclaimers

To the maximum extent permitted by law, and subject to Section 14, the Service is provided “as is” and “as available”, and we exclude all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free or secure, that content will publish successfully to any platform, that generated output will be accurate, or that the Service will produce any particular commercial result. We do not guarantee audience growth, engagement, reach, or any other outcome.

13. Limitation of liability

To the maximum extent permitted by law, and subject to Section 14:

Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, however caused.
Our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) AUD 100.

Nothing in these Terms limits liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence.

14. Australian Consumer Law

If you are a consumer within the meaning of the Australian Consumer Law, our services come with guarantees that cannot be excluded under it. Nothing in these Terms excludes, restricts or modifies those guarantees.

For major failures you are entitled to a replacement or refund, and to compensation for reasonably foreseeable loss or damage. For failures that do not amount to a major failure, you are entitled to have the problem fixed within a reasonable time and, if that is not done, to a refund.

Where permitted, our liability for breach of a non-excludable guarantee is limited to resupplying the service or paying the cost of resupply.

15. Indemnity

You will indemnify us against claims, losses and reasonable costs arising from content you publish through the Service, your breach of these Terms, your breach of a connected platform’s rules, or your infringement of a third party’s rights. We will notify you of any such claim and allow you to control its defence, subject to our reasonable approval of any settlement that affects us.

16. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction, and nothing prevents you from bringing a claim in a court that applicable consumer law entitles you to use.

Talk to us first. Before starting formal proceedings, contact us at support@aplora.org and give us 30 days to resolve the issue. Most problems are faster to fix that way.

17. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email or in-app before they take effect for existing customers, and will update the “Last updated” date. Continued use after the effective date means you accept the updated Terms. If you do not accept them, cancel before they take effect.

18. General

Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Service.
Severability. If a provision is unenforceable, the rest continues in force.
No waiver. Not enforcing a provision is not a waiver of it.
Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate, or in connection with a merger, acquisition or sale of assets.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

19. How to contact us

Aboveboard

JB Learning Systems Pty Ltd | ABN 96 696 942 935 | ACN 696 942 935

General and support: support@aplora.org · Privacy: privacy@aplora.org